Managed Services
Your Technology, Our Expertise In Managed Services
01
IT Infrastructure Management
Voyon exemplifies a meticulous and forward-thinking approach to ensure seamless technological operations within an organization. With a focus on optimizing performance, security, and scalability, Voyon leverages innovative tools and methodologies to oversee the entire spectrum of IT resources.
Our adept team of experts meticulously design, deploy, and maintain networks, servers, and cloud solutions, ensuring a robust foundation for digital operations. Moreover, the proactive approach to security and compliance guarantees a safeguard of sensitive data that evolves threats. Through strategic planning and agile responsiveness, Voyon IT infrastructure management empowers businesses to thrive in a rapidly evolving technological landscape.
02
Network & Security Management
Voyon employs a robust set of practices and tools to ensure the security and integrity of cloud-based systems and services. This encompasses meticulous network management for monitoring, controlling, and optimizing infrastructure components to maintain website reliability. Our security protocols strongly involve safeguarding data and services. Stringent compliance and governance measures, including adherence to industry regulations like GDPR, HIPAA, and PCI DSS, are strictly followed.
Timely patch management addresses vulnerabilities, while comprehensive disaster recovery and backup procedures guarantee swift restoration in case of data loss or system failure. Continuous monitoring and well-defined incident response plans enable us to promptly detect and effectively handle security breaches, ensuring a stable, accessible, and secure experience for users on your website.
03
User Management, Help Desk and Technical Support
Voyon’s comprehensive approach to User Management, Help Desk, and Technical Support through an integrated platform, enables efficient onboarding, authentication, and role assignment for users across various systems and applications. The Help Desk component streamlines incident reporting, ticket tracking, and resolution, ensuring swift and effective support.
Voyons incorporates a robust Technical Support feature that includes remote troubleshooting, knowledge base access, and proactive system monitoring, to swiftly address and resolve technical issues, enhancing overall user experience and system reliability.
04
Database Administration
Voyon, as an MSP, ensures optimal performance, security, and reliability of your databases, allowing organizations to concentrate on their core business activities. Taking full responsibility as a specialized third-party provider, our key aspects of Database administration encompass Database Monitoring and Maintenance, 24/7 Support and Troubleshooting, Security Management, Scalability and Performance Optimization, Backup and Disaster Recovery, Software Upgrades, and Patch Management, along with Reporting and Analysis.
We have service offerings with numerous benefits, including Expertise, Cost Savings, Improvised Performance, and Reliability, enabling organizations to focus more on their core competencies while benefiting from Scalability and Flexibility. We adapt seamlessly to meet the specific needs and goals of any organization, ensuring a smooth working partnership.
05
COTS Packages Implementation & Maintenance
Voyon’s Commercial Off-The-Shelf package implementation involves the process of adopting pre-built software solutions for specific business needs. We are specially tailored to support the needs of our clients to manage complex legacy system modernization, integration for higher efficiencies and compliance.
We provide the requisite tools, capabilities, and expertise to integrate Commercial Off-The-Shelf (COTS) software with both legacy and next-generation systems. We also provide technological knowledge and best practices that will ensure your mission’s success along with cost savings and improvements in overall efficiency.
06
Functional & Non-Functional Testing and Product Certification
A functionality evaluation is done to ensure findings on how this aligns with the specified requirements. We can verify the system performance and its intended tasks accuracy, efficiency, and reliably. Each test case is designed to cover various scenarios such as normal operation and error handling, to ensure robust functionality is under diverse conditions.
By Voyon’s conditional checks, it scrutinizes the behavior of software working under stress, its user-friendliness, resistance to cyber threats, and ability in handling increased loads. By product certification, it involves obtaining official validation or compliance from relevant authorities. This attests that the software meets specific industry or regulatory requirements, providing users with confidence in its quality, safety, and adherence to established standards.
Through a rigorous process of functional and non-functional testing, coupled with product certification, Voyon ensures that the software works reliably and meets the highest industry standards.